E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information.
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The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders.
Author by: V. BekkersLanguange: enPublisher by: IOS PressFormat Available: PDF, ePub, MobiTotal Read: 25Total Download: 941File Size: 52,7 MbDescription: It seems that only a short time ago, numerous academics and practitioners in the field were somewhat blinded by the successes of the dot-com developments in the private sector, and some of them enthusiastically claimed that public administration was to be revolutionized. But that did not happen, and also the dot-com soap bubble burst. This suggests that there is much yet to be learned about innovation in public administration, especially about innovations at the cornerstones of technological and institutional transformations. New and more fully developed formulations of theory into practice are needed. The goal of the editors of this book is to contribute to some aspects of the understanding of e-government.
In order to understand electronic government, one has to scrutinize the various environments and contexts in which e-government is developed and implemented. As such, it builds upon the biological and environmental lines of reasoning that have been suggested by authors like Bonnie Nardi and Vicky O'Day, and Thomas Davenport and Laurence Prusak. Author by: Hans J SchnollLanguange: enPublisher by: RoutledgeFormat Available: PDF, ePub, MobiTotal Read: 80Total Download: 829File Size: 55,9 MbDescription: This book presents a citizen-centric perspective of the dual components of e-government and e-governance.
E-government refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level.
Author by: Tomas VitvarLanguange: enPublisher by: Springer Science & Business MediaFormat Available: PDF, ePub, MobiTotal Read: 53Total Download: 510File Size: 51,8 MbDescription: E-government faces huge challenges in achieving interoperability and integration, taking into account differences in laws, regulations, services, administrative processes and languages across regions and countries. On the other hand, issues like service, data and process integration have been researched by the Semantic Web community for several years now, and in the last two to three years we have witnessed the first applications of semantic technologies in real, operational e-government systems in both Europe and the US which address exactly these challenges. With this book, the editors present the latest research results on how to use semantic technologies in order to improve or even revolutionize the use of ICT in public administration systems. The contributions are organized into three parts: architectures and process integration, ontologies and interoperability, and portals and user interactions. They give a broad overview of how semantic technologies have been applied in different e-government projects funded from the European program for ICT Research and Development, and they cover a wide spectrum of semantic technologies such as development of domain and service ontologies, semantic enhancements of business process models, semantic Service-Oriented Architectures (SOAs) based on Semantic Web Services (SWS) frameworks, and ontology-based knowledge management. In this volume, researchers of Semantic Web technologies will find a wealth of challenging real-world scenarios to stimulate new fields of research, while developers of e-government systems as well as other stakeholders in public administration will appreciate the detailed presentations and discussions of numerous applications in areas such as e-government portals, personalization of Web-based public services, or integration and orchestration of public administration processes.