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Resolving The ProblemHearne Software customers will need to contact HEARNE SOFTWARE directly for support:Hearne Scientific Software Pty LtdLevel 1, Suite 3, 200 Toorak RdSouth Yarra, VIC 3141Email:Phone: (03) 9020 5730Fax (03) 9020 5747Note for Australian students:If you have purchased online directly from Hearne Software or purchased physical installation media from a University book store your software would have been distributed via Hearne Software.Please contact Hearne Software as listed above or you may also post a support enquiry on the IBM Developer Works Answers forum.